Quality & Certifications

Certified management systems

Our quality, environmental, food-safety and occupational health and safety management systems have been assessed and certified to international standards. The certificates cover the development, production, marketing and supply of our petroleum products, petrochemicals, chemicals, cosmetics, veterinary products and packaging.

Our quality commitments

• Compliance with international standards and approved specifications for petroleum refining
• Continuous improvement of our quality management system
• Training programmes that improve quality and reduce costs
• Responding to customer feedback and complaints and measuring customer satisfaction
• Regular review of our quality objectives and policy